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First Step

First Step FAQs

Frequently Asked Questions about First Step

Why do I have to take the placement assessments?

Kent State University requires students to demonstrate their knowledge and skills in English (writing), mathematics, reading and study strategies, foreign language, and chemistry. Students demonstrate their knowledge and skills through ACT or SAT scores and/or placement assessments. Placement assessments are designed to help academic advisors and students determine which courses will provide the best opportunity for success. Your academic advisor will review your placements with you during First Step.

Can I wait to take the placement assessments until after I finish my senior year?

We urge you not to wait. Your assessment scores are essential to getting into the proper classes on your First Step day. Registration for fall classes begins in March, and the earlier you attend First Step, the better the selection of courses you'll have.

I started taking the ALEKS math placement but didn’t finish. How do I get back into ALEKS?

Your session probably timed out. A Kent State Stark staff member will need to reset your session. We will need your name, Kent State ID number and Kent State email address. Call Bobbi Groves at 330-244-3244 or Eleanor Kuder at 330-244-3252 to have your session reset.

I don’t have a computer at home [or] I don’t want to take my assessments at home. Can I take them at Kent State Stark?

You can come to the Academic Success Center to take all the placement assessments except for music. Be sure to allow yourself enough time to complete all your assessments. Approximate testing times are provided in the assessment instructions. Visit Testing Services for available hours. Bring a photo ID with you. The Academic Success Center is located in the lower level of the Campus Center and can be reached at 330-244-5050.


How will I know where I placed?

Your academic advisor will explain all of your course placements to you at First Step.

What if I get locked out of FlashLine? How do I fix it before attending First Step?

Possible solutions:
  1. Click on the FlashLine button at the top right of any Kent State website, select the Forgot Your Password? option and follow the prompts.
  2. Call the Stark Helpdesk at 330-244-3490 or the Kent Helpdesk at 330-672-4357 (evening hours and weekends).
  3. Visit for self-service help.
  4. Stop by the Main Hall East Wing Computer Lab at Kent State Stark with a photo ID to have it reset.

Placement Assessment Questions:

Lisa Hart
Director of Academic Services
Academic Success Center

First Step Contact:

Bobbi Groves
Office of Student Services

After you've been admitted to Kent State Stark, you will receive an invitation to First Step. Follow the instructions detailed in your letter.