Skip Navigation
*To search for student contact information, login to FlashLine and choose the "Directory" icon in the FlashLine masthead (blue bar).

First Step

First Step FAQs

Frequently Asked Questions about First Step

Why do I have to take the math placement assessment?

Math placement is an important step for new Kent State students since all students need to complete a college level math course to fulfill graduation requirements. The purpose of the placement process is to assess your current level of proficiency in math and place you into an appropriate math course based on your competency and chosen major. Your academic advisor will review your placement with you during First Step.

Can I wait to take the placement assessments?

We urge you not to wait. Your assessment scores are essential to getting into the proper classes on your First Step day. Students must start with their math placement and continue in it until they finish the level of math needed for their program.

I started taking the ALEKS math placement but didn’t finish. How do I get back into ALEKS?

Your session probably timed out. A Kent State Stark staff member will need to reset your session. We will need your name, Kent State ID Number and Kent State Email. Contact Rose Tran at the Kent Campus through e-mail at to have your session reset.

I don’t have a computer at home [or] I don’t want to take ALEKS at home. Can I take them at Kent State Stark?

You can come to the Academic Success Center to take the ALEKS math placement. Visit Testing Services for available testing hours. If you have questions, call the ASC at 330-244-5040. The Academic Success Center is located in the lower level of the Campus Center.


What about those other placement options? Do I have to take them?

Your reading and English placements are determined by your ACT test scores and will be discussed with you during First Step. Math is the only placement assessment required before attending First Step. As mentioned above, you are welcome to take the foreign language placement now if you are planning to major in a foreign language, or if you think you might take a foreign language class during your first semester. Students whose majors require CHEM 10060 will need to take the ALEKS Chemistry placement assessment beginning in July. Detailed chemistry placement information will be given at First Step.

How will I know where I placed?

Your academic advisor will explain all of your course placements to you at First Step.

What if I get locked out of FlashLine? How do I fix it before attending First Step?

Possible solutions:
  1. Click on the FlashLine button at the top right of any Kent State website, select the Forgot Your Password? option and follow the prompts.
  2. Call the Stark Helpdesk at 330-244-3490 or the Kent Helpdesk at 330-672-4357 (evening hours and weekends).
  3. Visit for self-service help.
  4. Stop by the Main Hall East Wing Computer Lab at Kent State Stark with a photo ID to have it reset.

Placement Assessment Questions:

Lisa Hart
Director of Academic Services
Academic Success Center

First Step Contact:

Bobbi Groves
Office of Student Services

After you've been admitted to Kent State Stark, you will receive an invitation to First Step. Follow the instructions detailed in your letter.