New Hire Tech Orientation
Welcome New Faculty and Staff to Kent State Stark!
This page will help you understand the technology you will need for day-to-day activities. Please note the suggested activities before coming on campus and those to use once you receive your designated office computer. At any time, if you have questions or problems we encourage you to contact the Stark Campus Helpdesk at 330-244-3490 or email firstname.lastname@example.org.
BEFORE COMING TO CAMPUS
The items in the list below will help prepare you to start using campus technology. These first few steps should be done prior to coming on campus. If you have problems with these steps please call the Stark Campus Helpdesk at 330-244-3490.
Find your KSU identification number
Step 1 to synchronizing your password
Step 2 to synchronizing your password (this link is available at the end of step 1 article, Please skip the synchronize your computer if you are not in your office)
Use the items listed below to understand how to use your office computer and how to acquire your office computer. Be sure that you have reviewed the items listed above before continuing. You can also review the office computer standard configurations to help decide which computer works best for you.
All office computers come standard with Office 2013 Pro Plus (PC) or 2011 (MAC), Windows 7 or MAC OS X, Antivirus program, Microsoft Forefront Endpoint Encryption, Adobe Reader, Internet Explorer and Mozilla Firefox.
Desktop computers come with a monitor, keyboard, mouse, speaker bar and multiple USB ports and a DVD burner. PC laptops will have Windows 7 and MAC desktops will have OS X. Microsoft Office either 2013 or 2011 Pro Plus, Microsoft Forefront Protection, Adobe Reader and Internet Explorer and Mozilla Firefox are installed. If you have additional software or hardware needs please review with your supervisor.
Laptop Support Procedures
Laptop computers have built in camera and microphone, keyboard, mouse, speaker bar and multiple USB ports and a DVD burner. PC laptops will have Windows 7 and MAC desktops will have OS X. Microsoft Office either 2013 or 2011 Pro Plus, Microsoft Forefront Protection, Adobe Reader and Internet Explorer and Mozilla Firefox are installed. If you have additional software or hardware needs please review with your supervisor.
KENT STATE COMMUNICATION SERVICES
Kent State provides multiple ways to communicate with students, faculty and staff. Use this area to review those communication options. Be sure to work with your supervisor to review the specific inner department requirements.
Based on your job status described above please click on the links below to see how you connect to either your O365 or Gmail account.
is the latest version of Microsoft Outlook. Kent
provides two means to connect to your email, in your office and on the
you are in your office, you should be using your office computers
Microsoft Outlook. Microsoft Outlook will be setup by a Network Services
member when your desktop is installed, or laptop is collected. We
to use this version when on campus to avoid frequent time outs in
connect you with more services. Click on the next series of links to get
know O365. If you are not sure which version of Outlook you are using
please ask a Network Service member by calling 330-244-3490 or emailing
Outlook 2010 training (PC)
Outlook 2013 training (PC)
Outlook 2011 training (MAC)
Connecting to Gmail
Learning how to use Gmail
Jabber software information
The Stark Campus has a utility located on all users desktop under the Stark Utilities folder. This Phone lookup program is just for Stark Campus employees. You can look up employees based on name, location, or extension. If you do not see this program on your desktop please contact the Stark Campus
From any Kent website the top left corner of the site has a directory button. If you are logged in to Flashline you will see student information, if not you will only see faculty and staff. For more information on the Kent directory review this link.
Jabber is connected to all KSU employees and can allow you to look up email and phone information for other employees. To learn more about Jabber please try the resources at this site:
Global address list:
If you are a full time faculty or staff member you will have access to the global address list (GAL) this list is a list of all the employees that have O365 accounts. To access this you will need to be logged in to either desktop or online version of Outlook and select the address book icon. If you have concerns about information in the address book please review this article or contact the Stark helpdesk.
Address book correction
If you need to be added to a listserv check with your department to see who manages this listserv.
You can request a listserv be created for your group and discuss listserv options with the Stark Helpdesk by emailing your request to email@example.com